What you need to know about our new reseller platform

As many of you will know, we’ve been working on replacing our reseller platform architecture for quite some time. After a long development cycle we’ve been excitedly testing our alpha release internally for a little while now, and we’re very happy with the results. This month sees the platform roll out in beta form, ready to accept clients who want...

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WordPress Hosting and PHP 8.0 – what you need to know

We’ve been fielding PHP 8 queries throughout much of 2022 and 2021, but with the recent EOL for PHP 7.4 we’re now starting to see increasing queries over our plans for version 8.0. To confirm, WordPress itself has had “beta support” for PHP 8.0 since the 5.6 release of the software. Whilst WordPress.org has the nitty gritty details of what...

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Domain name price increase

Due to a variety of changing market conditions, we are updating several of our domain name prices today – specifically those underpinned by US dollar purchases. Our first and only price increase on domain names we purchase in US dollars was over six years ago. Today’s update represents only our second increase in twenty two years of business (on this...

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Give feedback – win win win

If you’ve ever opened a support ticket with our team, you’ve also seen our feedback request when the case is wrapped up. We’re always keen to know how our team performed; your feedback is absolutely critical to evaluating our work and processes. From our support charter where we try to guarantee excellent service with measurable metrics, through to our upcoming...

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